Thanks for using and thanks for reading these terms of service.
The “Service” consists of the app for smartphones and tablets and an online web viewer. The app is available from the Apple App Store, Google Play Store.
The Service enables you, among other things, through the use of the software, to (i) search, access and view content broadcasted and distributed by means of the Service; and (ii) broadcast and distribute live digital media content or pre-generated digital media content (“Service”).
The Service is provided to you by “the Provider”.
The Service is developed for the Provider by Videoloft Limited (Company registered number 08121657) of 18C Croft Drive, Milton Park, Abingdon, OX144RP. By using the Service, you are agreeing to these terms. Please read them carefully.
The Service is changing all the time, so sometimes additional terms or product requirements (including age requirements) may apply. Additional terms will be available with the relevant Service and those additional terms apply to you if you use the Service.
You agree to (a) keep your password confidential and to only log in with your User ID and password, (b) ensure that you exit from your account at the end of each session, and (c) immediately notify us of any unauthorized use of your User ID and/or password. You are fully responsible for all activities that occur under your User ID. The Developer will not be liable for any loss or damage arising from your failure to comply.
The Service is not intended for children under 13. You affirm that you are either more than 13 years of age, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms and to abide by them. If you are under 13 years of age, then please do not use the Service.
You must follow any policies made available to you within the Service.
Do not misuse the Service, for example, do not interfere with the Service or try to access it by using a method other than the interface and the instructions that are provided. You may use the Service only as permitted by law, including applicable export and control laws and regulations. The Developer may suspend or stop providing the Service to you if you do not comply with the terms or policies or if they are investigating suspected misconduct.
Using the Service does not give you ownership of any intellectual property rights in the Service or the content that you access. You may not use content from the Service unless you obtain permission from its owner or are otherwise permitted by law. These terms do not grant you the right to use any branding or logos used in the Service. Do not remove, obscure or alter any legal notices displayed in or along with the Service.
In addition, you agree not to use or launch any automated system, including without limitation, "robots," "spiders," "offline readers," or other similar systems, that access the video, television, film or other digital media content through the Service or performing automated registration to the Service in a manner that sends more request messages to the Developer’s servers in a given period of time than a human user can reasonably produce in the same period by using a conventional web browser, or automatically records the content of channels in a given period of time than a user can reasonably watch, or create automatic searches and clicks on channels links and watch marks in a given period of time than a human user can reasonably produce.
You agree not to collect or harvest any personally identifiable information, including User IDs, from the Service, nor to use the communication systems provided by the Service for any commercial solicitation purposes. You understand that your content may be transmitted over various networks and changed to conform and adapt to technical requirements.
You may not modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works based on, distribute, perform, display, or in any way exploit, any of the content, software, materials, or Services in whole or in part.
In connection with your use of the Service, you may receive service announcements, administrative messages and other information. You may opt out of some of those communications.
You will need a Account in order to use some of the Service. The Provider will create your account for you.
The Service offers the facility to sign up to a number of monthly or annual subscription plans, including plans with differing conditions, limitations and features, including without limitation as to number of recording devices and cloud storage space.
You can start a subscription plan or change your existing subscription plan by talking to the Provider. Your payment relationship is held directly with the Provider, not the Developer, so you must liaise with the Provider if you want to change or cancel your subscription.
The Provider reserves the right to modify, terminate or otherwise amend the offered pricing and subscription plans from time to time.
We offer the facility to sign up to a number of monthly or annual subscription plans, including plans with differing conditions, limitations and features, including without limitation as to number of recording devices and cloud storage space.
You can start a subscription plan or change your existing subscription plan by talking to your Provider. Your Provider will choose how you will pay for your CCTV Connect subscription, either (i) you will pay us directly, or (ii) you will pay your Provider directly.
(i) If you are paying your subscription fee to directly to us, you will receive an email when your Provider creates your account:
(ii) If you are paying your subscription fee directly to your Provider, your payment relationship is held with them and not us, you must liaise with your Provider if you want to change or cancel your subscription.
You can find specific details regarding your subscription using your online account on the CCTV Connect website. We reserve the right to modify, terminate or otherwise amend our offered pricing and subscription plans from time to time.
We reserve the right to adjust pricing for our Service or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion. Any price changes to your Service will take effect no earlier than 30 days following notice to you.
The Developer responds to notices of alleged copyright infringement and terminate the accounts of repeat infringers according to the process set out in the Electronic Commerce (EC Directive) Regulations 2002.
The Service includes downloadable software. This software may be updated automatically on your device once a new version or feature is available, you can also adjust your automatic update settings.
Through your use of the Service, the Developer gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive licence to use the software provided to you as part of the Service. This licence is for the sole purpose of enabling you to use and enjoy the benefit of the Service as provided by the Developer in the manner permitted by these terms. You may not copy, modify, distribute, sell or lease any part of the Service or included software save for your own content, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions, or you have the Developer’s written permission. The restrictions on reverse engineering or attempting to extract source code apply to all components of the service with a limited exception - some versions of viewer apps may indicate on the 'about' information that they contain certain libraries linked to FFmpeg on those specific applications only and on no other parts of the service the restrictions on reverse engineering do not apply in compliance with LGPLv2.1.
Open-source software is important to the Developer. Some software used in the Service may be offered under an open-source license that the Developer will make available to you. There may be provisions in the open-source license that expressly override some of these terms.
The Developer are constantly changing and improving the Service. They may add or remove functionalities or features and may suspend or stop the Service altogether.
You can stop using the Service at any time. The Developer may also stop providing the Service to you or add or create new limits to the Service at any time.
The Developer believe that you own your data, and preserving your access to such data is important. If they discontinue the Service, where reasonably possible, they will give you reasonable advance notice and a chance to remove information from the Service.
The Developer provides the Service using a commercially reasonable level of skill and care and hopes that you will enjoy using it, but there are certain things that they do not promise about the Service.
Other than as expressly set out in these terms or additional terms, neither the Developer nor their suppliers or distributors makes any specific promises about the Service. For example, they do not make any commitments about the content within the Service, the specific functions of the Service or their reliability, availability or ability to meet your needs. They provide the Service “as is”.
Some jurisdictions provide for certain warranties, like the implied warranty of satisfactory quality, fitness for a particular purpose and non-infringement. To the extent permitted by law, the Developer excludes all warranties.
When permitted by law, the Developer and their suppliers will not be responsible for lost profits, lost revenues or loss of data, financial losses or indirect, special, consequential, losses or damages to the fullest extent permitted by law.
To the extent permitted by law, the total liability of the Developer and their suppliers and distributors for any claims under these terms, including for any implied warranties, is limited to the amount that you paid the Provider to use the Service (or, if the Developer chooses, to supplying you with the Service again).
In all cases, the Developer and their suppliers and distributors will not be liable for any loss or damage that is not reasonably foreseeable.
The Developer recognises that in some countries, you might have legal rights as a consumer. If you are using the Service for a personal purpose, then nothing in these terms or any additional terms limits any consumers’ legal rights which may not be waived by contract.
If you are using the Service on behalf of a business, that business accepts these terms. It will hold harmless and indemnify the Developer and their affiliates, officers, agents and employees from any claim, action or proceedings arising from or related to the use of the Service or violation of these terms, including any liability or expense arising from claims, losses, damages, judgements, litigation costs and legal fees.
Thanks for using the Service in connection with a device provided by Apple, Inc. (“Apple”). The following terms therefore apply:
The Developer and the Provider may modify these terms, for example, to reflect changes to the law or changes to the Service. You should look at the terms regularly. We’ll post notice of modifications to these terms on this page. Changes will not apply retrospectively and will become effective no earlier than fourteen days after they are posted. However, changes addressing new functions for a Service or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms for a Service, you should discontinue your use of that Service.
These terms govern the relationship between the Developer, the Provider and you. They do not create any third-party beneficiary rights.
If you do not comply with these terms and action is not taken immediately, this doesn’t mean that the Developer or the Provider are giving up any rights that they may have (such as taking action in the future).
If it turns out that a particular term is not enforceable, this will not affect any other terms.
The courts in some countries will not apply the laws of England and Wales to some types of disputes. If you reside in one of those countries, then where the laws of England and Wales are excluded from applying, your country’s laws will apply to such disputes related to these terms. Otherwise, you agree that the laws of the laws of England and Wales will apply to any disputes arising out of or relating to these terms or the Service. Similarly, if the courts in your country will not permit you to consent to the jurisdiction and venue of the courts in England, then your local jurisdiction and venue will apply to such disputes related to these terms. Otherwise, all claims arising out of or relating to these terms or the services will be litigated exclusively in the English courts, and you and the Developer consent to personal jurisdiction in those courts. These terms will not limit any consumer protection rights that you may be entitled to under the mandatory laws of your local jurisdiction.